Questions
Everything owners ask.
If yours is not here, message us — it probably belongs on this page.
I already have a website. Do I have to replace it?
No. If you are happy with it, we can point the assistant at it and leave it alone. But if it is out of date and nobody can edit it, replacing it is usually cheaper than maintaining it.
Do I need a new phone number?
No. The assistant runs on your existing WhatsApp Business number. Your customers keep messaging the number they already have.
What happens when it does not know the answer?
It says so and hands the conversation to you, with everything the customer already said. It never guesses at a price or an availability.
Can I take over a conversation?
At any time. You reply from your own phone and the assistant steps back for that conversation.
What languages does it answer in?
Whatever the customer writes in. It reads the message, answers in the same language, and your prices stay the same in all of them.
Who owns the website and the data?
You do. The site, the database and the phone number are yours. If you leave, we hand over the site files and an export of your data.
How long does it take to go live?
About a week for the Deck, less for Answer. The slow part is usually waiting on photos and a decision about prices.
I am not technical. Is that a problem?
No. Everything you need to change day to day is a form with words on it, and if you would rather not, you message us and we change it.
Do you work outside Cyprus?
Yes. Everything is remote and the assistant does not care where it runs. Most clients are in Cyprus because that is where we are.
What if the assistant gets something wrong?
Tell us and we fix the facts it read from, so it cannot get the same thing wrong twice. It answers from your database, so a wrong answer is almost always a wrong entry.
Is my customers’ data safe?
Conversations are processed to answer them and stored so you can read your own history. We do not sell data or use it to advertise. The privacy notice sets out exactly who processes what.
Why not just use ChatGPT?
Because ChatGPT does not know whether the Jimny is free on Saturday. It writes a convincing sentence about your prices without having seen them. Ownerdeck answers from your database — the actual fleet, the actual rates, the actual calendar — and when it does not know, it says so and passes the conversation to you. The writing is the easy part. Being right is the product.
Can I start small and add later?
That is the point of the deck. Start with Site to get online properly, move to the Deck when you want the messages answered and the bookings taken, add Reach and Return when you want the quiet months filled.
Set it once. Let it run.
Tell us about your business and we will show you exactly how Ownerdeck would handle your website, your messages and your bookings.
No VAT. Stop any plan with a month’s notice.