For estate agents
Every enquiry answered within a minute, and the viewing booked.
Enquiry to viewing replies to every property enquiry with viewing slots, follows up when people go quiet, and books the viewing into your Google Calendar.
From enquiry to viewing
One automation, start to finish.
A reply within a minute
With viewing slots, sent from a template you approve at setup. No prices and no promises.
Two or three questions
The ones you choose, such as budget, area and when they want to move.
Follow-ups on day 2, 5 and 14
If they go quiet. Each one waits for your OK until you switch it to Autopilot.
The viewing in your diary
Booked into Google Calendar, with a reminder before it and a follow-up if they do not show.
Every Monday, the briefing
What got done, what is overdue and what needs you.
Enquiry to viewing
Example Estates, one enquiry
- 21:14
Enquiry, website form
Is the 2-bed flat on Example Street still available?
- 21:14
Sent from your template
Thanks for asking about the 2-bed on Example Street. Viewing slots: Thursday 11:00, Thursday 17:30 or Saturday 10:00. Which suits you?
- Day 2
Follow-up, waiting for your OK
Just checking you saw the viewing times. Happy to find another slot.
- Day 2
Reply
Thursday 11:00, please.
- Booked
In your Google Calendar
Viewing, 2-bed flat, Example Street. Thursday 11:00, reminder the day before.
You approve what goes out
Nothing goes out that you haven't approved: either each message, or a template you signed off at setup.
Only the first reply goes out without you, from a template you approve at setup, with no prices and no promises. Everything after it waits for your OK until you switch it to Autopilot.
Enquiries by email and through your website form. Not WhatsApp, and no CRM connection, in this first version.
- The automations never delete anything. Emails are labelled and archived, never removed.
- It never moves money and never changes bank details.
- Anything it is unsure about comes to you first, even on Autopilot.
- Every action is logged, so “why did it send that?” has an answer in a minute.
Try it for 30 days
Then the Agent plan, if you keep it.
PilotFor the first 5 clients only
A 30-day pilot for €149
- The whole Enquiry to viewing flow for 30 days
- Only the first reply goes out without you, from your template
- If you stay, the setup fee is waived.
In return, you sign on day one that we may publish your numbers, named or anonymous as you choose, and you see the write-up before it goes out.
€839 The Agent plan's usual first month (€590 setup and €249)
€149for 30 days
After the pilot
The Agent plan
For an agency whose enquiries arrive by email or through its website.
€590 to set upthen €249 a month
- Enquiry to viewing
- The Monday briefing
- Owner controls
- Half the setup when you agree the plan, half when it goes live.
- The monthly starts the day your automations go live, never during setup. It is paid by card, and stopping takes one month's notice.
- If you leave, you get your data, your settings and a copy of your workflow files to run yourself, free.
- No VAT is added: OwnerDeck isn't VAT-registered.
Questions
- Not in this first version. It answers enquiries that arrive by email and through your website form, including portals that send their enquiries to your email.
- Not in this first version. Viewings go into your Google Calendar.
- What you approve at setup: your wording and the viewing slots, with no prices and no promises. It goes out within a minute. Everything after it waits for your OK until you switch it to Autopilot.
- The plan includes up to 1,500 emails and 300 documents a month. Go over either on a 3-month average and another band is added at €100 a month, agreed with you first.
- It is handled under a short data processing agreement you sign before anything runs, as GDPR requires. It stays in your own accounts, and the automations never delete anything there. The terms list every service that touches it, and 30 days after you leave, everything we hold about your business is deleted.
- Nothing. One month's notice, and you get your data, your settings and a copy of your workflow files to run yourself, free.